1. Who are we?
TECHPOINT DISTRIBUTION LTD is the data controller. This means we decide how your personal data is processed and for what purposes. Our contact details are 0208 599 9345
‘Techpoint Distribution’ and the Techpoint Distribution Logo, are trademarks registered under the name of Techpoint Distribution Ltd
Our VAT Registration No: GB 123 1839 35
Our Company Registration No: 7813529
VAT is charged on all goods sold within the UK, at the standard UK rate of 20.00%, VAT is included in all of our prices.
Our registered address is:
Unit 9 Temple House Estate, 7 West Road, Harlow, Essex, CM20 2DU, United Kingdom
Our trading address is:
Unit 9 Temple House Estate, 7 West Road, Harlow, Essex, CM20 2DU, United Kingdom
Contact details:
Email: sales@techpointdistribution.co.uk
Tel: 0208 599 9345
2. What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
We may use your personal information to send you information about our products and services which you have requested from us by signing up to our newsletter. At any stage you can ask us to stop using your personal data for direct marketing purposes. You can opt out of receiving any marketing communications from us by using the unsubscribe-function at the end of the marketing e-mail or on the page newsletter in the shop.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information.
3. What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
• To process orders and to contact you in concerns to orders and possible promotions
• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To notify you of website news when you subscribe to our mailing list. we may use your details for marketing purposes.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested:
• To administer a contest, promotion, survey or other site feature
• To send periodic emails
If you would like us to delete information held about you, please email us using Contact us Page and we will remove your data from our system.
If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data.
4. How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
5. Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
6. Google Analytics
This website uses Google Analytics to help analyse how users use the site - standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors' use of the website and to compile statistical reports on website activity.
We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.
7. Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
8. What is our legal basis for processing your personal data?
a) Personal data (article 6 of GDPR)
Our lawful basis for processing your general personal data:
• Consent of the data subject;
YOU, being a customer of Techpoint Distribution Ltd are agreeing to purchase an item from us and are happy to share your personal details with us in order for us to fulfil your order.
• Processing necessary for the performance of a contract with the data subject or to take steps to enter into a contract
We require this to fulfil the order.
• Processing necessary for compliance with a legal obligation
We require this to fulfil the order.
• Processing necessary to protect the vital interests of a data subject or another person
Any details that are downloaded are deleted short after to ensure customer data is safe.
• Processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Our company is governed by the ICO to ensure general data is being protected.
9. Providing us with your personal data
We require your personal data as it is a contractual requirement to facilitate your order.
10. Sharing your personal data
Your personal data will be treated as strictly confidential, and will be shared only with employees that process orders.
11. How long do we keep your personal data?
We keep your personal data for no longer than reasonably necessary for a period of 60 days in order to ensure we have your order details.
12. The categories of personal data concerned
With reference to the categories of personal data described in the definitions section, we process the following categories of your data:
Personal data (NAME, ADDRESS AND CONTACT DETAILS)
13. Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
14. Your rights and your personal data
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:
• The right to request a copy of the personal data which we hold about you;
• The right to request that we correct any personal data if it is found to be inaccurate or out of date;
• The right to request your personal data is erased where it is no longer necessary to retain such data;
• THE RIGHT TO WITHDRAW YOUR CONSENT TO THE PROCESSING AT ANY TIME, WHERE CONSENT WAS YOUR LAWFUL BASIS FOR PROCESSING THE DATA
• The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability),(where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);
• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
• The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).
15. Transfer of Data Abroad
We do not transfer personal data outside of the EEA.
16. Automated Decision Making
We do not use any form of automated decision making in our business.
17. Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
18. Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
19. How to make a complaint
To exercise all relevant rights, queries or complaints please in the first instance contact us via telephone on 0208 599 9345.
20. Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information from the contact us page indicated on www.techpointdistribution.co.uk.
GDPR Explained
Data controller: A controller determines the purposes and means of processing personal data.
Data processor: A processor is responsible for processing personal data on behalf of a controller.
Data subject: Natural person
Categories of data: Personal data and special categories of personal data
Personal data: The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.
Special categories personal data: The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.
Processing: means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Third party: means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
